iHeartMedia Business Analyst in New York, New York

Current employees and contingent workers click here at https://wd5.myworkday.com/iheartmedia/d/task/3005$4482.htmld to apply and search by the Job Posting Title.


Job Summary:

With over a quarter of a billion monthly listeners in the U.S., iHeartMedia has the largest reach of any radio or television outlet in America. The company owns and operates 858 broadcast radio stations, serving more than 150 markets throughout the U.S. Plus, iHeartRadio - a free, industry-leading, digital music service - gives users instant access to more than 2,000 live radio stations and allows them to create custom stations inspired by favorite artists or songs, anywhere they are.

The Business Analyst will be tasked with supporting analytics for programs/projects within our innovative solutions development team. This role will be key in ensuring we achieve organization around requirements gathering to both vet out the business case for financial investment and ensure that stakeholder requirements are captured, agreed upon and measured. This person will work with stakeholders from within the entire iHeartMedia organization, ensuring understanding and representation of strategy and goals within product development. The ideal candidate will quickly develop a deep understanding of our business and be comfortable engaging, interacting and communicating with business leaders and team members. When encountering a problem this position requires demonstrated creativity in solutioning, weighing the trade offs and efforts, identifying the best path forward, and exercising good judgment to drive ahead.

As the Business Analyst – Business Value, you will:

  • Elicit requirements from stakeholders and subject matter experts using interviews, documenting analysis, conducting requirements workshops, creating storyboards, surveys, business process analysis, use cases or user stories, scenarios, event lists, competitive product analysis, task and workflow analysis.

  • Work with the product manager or project sponsor to document the project’s business requirements and support efforts throughout development cycle, from requirements gathering, testing and UAT.

  • Deliver business requirements documentation and associated artifacts to garner appropriate sign offs and confirmation these meet objectives defined.

  • Elicit information from stakeholders to define and document holistic end-to end processes that incorporate various enterprise business units.

  • Write requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely.

  • Represent requirements using alternative views, such as visual analysis models (diagrams), prototypes, or simulations, where appropriate.

  • Interact with internal and external clients to extract, interpret and communicate data.

  • Draw out key business insights and provide actionable recommendations.

  • Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.

  • Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly.

  • Track requirements and manage changes to baselined requirements through effective and appropriate application of change control processes and tools.

  • Implement ways to develop awareness and reuse requirements across projects.

  • Develop subject matter expertise on assigned efforts, as well as how other applications integrate within the associated environment.

  • Collaborate with technical stakeholders to develop user acceptance test plans and use cases for assigned projects.

  • Track UAT deficiencies against test plans. Develop UAT defect registry and track project efforts to resolve test deficiencies.

  • Develop end user guides for various technical programs/efforts.


  • Bachelor’s Degree or higher, preferably in Information Technology, Communications or equivalent working experience.

  • 3+ years of experience in an operations or project management related position with a track record of successful execution

  • 3+ years of experience in gathering business input and writing business requirements documentation with business implementation.

  • An understanding of contemporary requirements gathering, analysis, specification, validation, and management practices and the ability to apply them in practice.

  • Be extremely proficient in systems thinking skills to see the interactions and relationships between the people, processes, and technology involved in an environment.

  • Analytical skills represented throughout all phases of SDLC.

  • Highly organized, exceptional problem solving skills, ability to multitask and manage competing priorities

  • Proven experience leading projects and delivering against commitments and timelines

  • Ability to work independently, and strong desire to overcome challenges and results oriented

  • Ability to explain complicated or technical information in a simple way to non-technical audiences

  • Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders (such as customers, product management, and engineering).

  • Tenacious commitment to continuous business improvement

  • The ideal candidate must also possess a flexible work style.

  • Experience in agile software development organizations.

  • Excellent written and oral communication skills.

  • Media/industry knowledge is preferred.


New York, NY: 125 West 55th Street, 10019

Position Type


The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify. Click here at http://iheartmediacareers.com/Pages/EEO.aspx to learn about E-Verify.

Current employees and contingent workers click here at https://wd5.myworkday.com/iheartmedia/d/task/3005$1999.htmld to apply and search by the Job Posting Title.

iHeartMedia, Inc. is one of the leading global media and entertainment companies specializing in radio, digital, outdoor, mobile, live events, and on-demand entertainment and information services across the nation and providing premier opportunities for advertisers.

Click Here To Learn More About Us:

www.iheartmedia.com at http://www.iheartmedia.com/Pages/Home.aspx