iHeartMedia Manager, Smart Audio in New York, New York

Current employees and contingent workers click here at https://wd5.myworkday.com/iheartmedia/d/task/3005$4482.htmld to apply and search by the Job Posting Title.

iHeartMedia

Job Summary:

The Smart Audio Manager serves as a key point of contact between assigned strategic agencies, client partners and various departments within iHeartMedia.

The Smart Audio Manager is responsible to manage existing accounts and support Smart Audio business team. You will build and maintain broad relationships with both clients, agencies and internal teams, while developing, owning and nurturing new client partnerships.

Position Summary:

The Smart Audio Manager serves as a key point of contact between assigned strategic agencies, client partners and various departments within iHeartMedia.

The Smart Audio Manager is responsible to manage existing accounts and support Smart Audio business team. You will build and maintain broad relationships with both clients, agencies and internal teams, while developing, owning and nurturing new client partnerships.

Responsibilities:

  • Primary customer relationship management manager on Smart Audio business.

  • Works with Account Managers and Performance Strategists/Analytic Leads to understand performance and delivery against client objectives while providing recommendations for efficient KPIs and trends

  • Leading account business reviews and goal-setting sessions with clients

  • Responsible for managing multiple projects and keeping the team on task with agendas, task trackers and detailed follow-up action plans.

  • Identifying opportunities for campaign and overall client success

  • Reports to the SVP Smart Audio

Required Qualifications:

  • Client management experience (internal and external), including proven ability to handle multiple deliverables with tight deadlines

  • Demonstrable ability to take ownership and accountability, and act on client goals and objectives in a technical environment

  • Troubleshooting skills, with creative ability to overcome challenges and problem-solve

  • Strong organizational, analytical, and project management skills

  • Excellent written and verbal communication skills

  • Flexible, team-oriented collaborator

  • Schedule & manage events, meetings, presentations and internal database.

  • Self-starter capable of thriving in a startup division

  • Experience with digital, audio or broadcast radio

  • Client-facing Ad Agency, Publisher or Account Management experience in Marketing space

  • Experience using Customer Relationship Management applications

  • Proficiency in Microsoft Excel, PowerPoint and/or Salesforce

  • 1-3 years experience in Sales, Client Services or Account Management

  • BA/BS degree preferred with a strong academic record or combination of education/experience

This position offers a competitive base salary and other comprehensive benefits.

Location: 125 W55th St, New York, NY

Location

New York, NY: 125 West 55th Street, 10019

Position Type

Regular

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify. Click here at http://iheartmediacareers.com/Pages/EEO.aspx to learn about E-Verify.

Current employees and contingent workers click here at https://wd5.myworkday.com/iheartmedia/d/task/3005$1999.htmld to apply and search by the Job Posting Title.

iHeartMedia, Inc. is one of the leading global media and entertainment companies specializing in radio, digital, outdoor, mobile, live events, and on-demand entertainment and information services across the nation and providing premier opportunities for advertisers.

Click Here To Learn More About Us:

www.iheartmedia.com at http://www.iheartmedia.com/Pages/Home.aspx