iHeartMedia ServiceNow Engineer in San Antonio, Texas

Current employees and contingent workers click here at https://wd5.myworkday.com/iheartmedia/d/task/3005$4482.htmld to apply and search by the Job Posting Title.


Job Summary:

The ServiceNow support engineer will be responsible for creating and maintaining technical solutions on the ServiceNow Platform to meet the needs of IT and various business departments.


  • Through innovation, develop new solutions and troubleshoot issues with business rules, workflow administration, ACLs, client scripts, UI policies, reporting, and service catalog management.

  • Consults with business and IT leaders and project managers to develop appropriate technical solutions

  • Advises on options, risk and impacts on business processes and technical architecture

  • Communicates technical problems and solutions to both technical and non-technical audiences


  • Knowledgeable in the various versions of the ServiceNow Platform suite

  • Understanding of ServiceNow scripting and best practices

  • Experience with Incident, Request, Problem, Change, Service Catalog, Facilities, CMDB, Reporting, Knowledge and Custom Applications

  • Ability to build ServiceNow reports and dashboards

Required Experience:

  • 2+ years working with ServiceNow in a development or support role

  • Bachelor's Degree in Computer Science or related discipline is highly preferred

  • ServiceNow System Administrator Certification required

  • ServiceNow Application Developer Certification preferred


San Antonio, TX: 20880 Stone Oak Parkway, 78258

Position Type


The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify. Click here at http://iheartmediacareers.com/Pages/EEO.aspx to learn about E-Verify.

Current employees and contingent workers click here at https://wd5.myworkday.com/iheartmedia/d/task/3005$1999.htmld to apply and search by the Job Posting Title.

iHeartMedia, Inc. is one of the leading global media and entertainment companies specializing in radio, digital, outdoor, mobile, live events, and on-demand entertainment and information services across the nation and providing premier opportunities for advertisers.

Click Here To Learn More About Us:

www.iheartmedia.com at http://www.iheartmedia.com/Pages/Home.aspx